What is an AI Answering Service?
An AI answering service is a more capable and cost-efficient version of a traditional answering service powered by artificial intelligence. Both a human and AI-based service can answer calls, take down messages, and schedule appointments. The big differentiator however is in the AI’s ability to learn and relay business information perfectly every single time. An […]
How does AI Voice Cloning Work?
AI voice cloning is the process of replicating a person’s voice using artificial intelligence. It’s more than just making a computer speak. AI voice cloning captures the tone, pitch, and personality of a person’s voice. This is more natural and lifelike. Even though this tech has been around for a really short while, its commercial […]
DNIs vs ANIs
DNIs and ANIs are two sides of the same coin. It’s not so much DNIs vs ANI but rather DNI + ANI. They are both identification technologies. DNI (Dialed Number Identification) service tracks the source of inbound calls. Whereas, ANI (Automatic Number Identification) service helps call center agents identify the person who is calling. Both […]