62%
less time spent on the phone by your staff
85%
of consumers have hung up from an IVR system
70%
of consumers placed on hold hang up after 60 seconds
BETTER ANSWERS
Create your competitive advantage
Convert more inquiries into client visits, maintain communication with pet owners, integrate with your practice management tools, and achieve your clinic’s service goals informed by Phonely’s expansive pre-trained information on veterinary practices.
Easy Scheduling Ahead
Be available 24/7
Improve client interactions by being available when they need you. Turn on Phonely when your out of hours, or let it be your full time receptionist to ensure you never miss a call.
Customize Phonely
Just paste your practice URL to get started. Phonely automatically learns important information from your practice and learns from every conversation.
BOOST PRACTICE PRODUCTIVITY
Track, monitor and learn from your customers. Phonely’s AI’s, comprehensive dashboard displays important metrics like call volume, times, frequently asked questions so that you can spend more time on doing what your business does best.
Never Miss an Appointment
Automate notifications and send timely reminders to reduce no-shows. Automate checkin tasks and questions so your team can spend more time helping customers.
Save time on administrative tasks. Connect Phonely with your practice management software to set the bar for advanced veterinary client care.
“Phonely has become an integral part of how we manage our clientele. It has reduced our time on the phone by 50% and our clients love the 24/7 support.”
Dr. Joe Bodavis
Owner, All Creatures Veterinary Clinic
ACCELERATED AND IMPROVED CLIENT SERVICE
Be the first point of contact when pet owners need you the most
OLD APPROACH
Missed customer queries due to:
Busy phone lines
Limited after-hours support
Unanswered emergency calls
Complex scheduling systems
Poor follow-up communication
PHONELY'S INNOVATIVE APPROACH
93% of clinics report improved client satisfaction.
Support your store with Phonely’s tailored services:
Provide 24/7 access to your clinic
Offer immediate assistance and advice
Instantly connect with concerned pet owners
Automatically send appointment reminders
Collect pre-consultation details effectively
Deliver consistent post-visit follow-ups
Manage appointments with ease
"We would alwys get slammed with calls in the mornings. Phonely has been a huge help in reducing callers asking about FAQ's."
Alex Johnson
Clinic Manager, CityVet Clinic
Frequently Asked Questions about Phonely for Veterinary Services
If Phonely…
See the kind of interactions Phonely can handle for your practice
20 Business Phone Statistics