82%
Of consumers expect an immediate response to a sales inquiry
75%
Of customers appreciate 24/7 service availability
67%
Of customers who receive excellent service spend up to 14% more
OPTIMIZE OPERATIONS
Fuel your business growth
Empower your taxi service to thrive with Phonely’s capabilities to ensure accurate call handling, efficient booking processes, and seamless payment integrations. Enhance your operational efficiency.
Automated Excellence
BE ANSWERING ALWAYS
Keep your taxi service consistently reachable, whether during peak hours or late nights. Use Phonely to handle your calls, bookings, and payments, ensuring that every customer call is answered instantly
CUSTOMISE PHONELY
No-code set up. Simply input your business info, scripts and workflows to get Phonely operating as your dispatcher
DRIVE REVENUE GROWTH
Evaluate, adjust, and advance with Phonely’s comprehensive analytics. Monitor metrics such as call patterns, payment processing times, and customer feedback to enhance your service quality and business insights
NEVER MISS A RIDE REQUEST
Ensure every ride request is captured and responded to with Phonely’s automation. Confirm bookings and send reminders to maximize efficiency and customer satisfaction
Link Phonely with your dispatch software to streamline communication and enhance your service capabilities.
“Phonely has streamlined how we manage ride requests and customer interactions. It provides instant seamless communication between our customers and drivers.”
Ms. Linda Thompson
Operations Manager, Metro Taxi Services
SEAMLESS AND PROACTIVE CUSTOMER ENGAGEMENT
Always on, always connected
OLD APPROACH
Missed customer queries due to:
Limited nighttime support
Busy phone lines
Disconnected booking systems
Lost data
PHONELY'S INNOVATIVE APPROACH
97% of services report increased customer satisfaction.
Support your store with Phonely’s tailored services:
Provide continuous access to your services
Instantly connect with riders and process payments
Collect ride details efficiently
Manage bookings with ease
Offer immediate help and confirmations
Automatically send ride reminders
Deliver consistent service updates
"Phonely has not only simplified our booking system but also enhanced our customer loyalty"
Jack Raymond
Business Development, FastTrack Cabs
Frequently Asked Questions about Phonely for Taxi Services
If Phonely…
