Phonely’s AI-assisted legal answering service is available 24/7, designed to handle calls without missing a beat. Specializing in screening potential leads, booking consultations, and processing payments, our technology ensures you concentrate on billable tasks. Optimize your client management and improve responsiveness with Phonely’s AI receptionist that seamlessly integrates with your existing CRM and calendar systems.
Of clients base their decision to hire on a law firm’s responsiveness
Of consumers expect an immediate response to service inquiries
Of legal professionals report “often” interruptions from clients
Enhance your law firm’s operational efficiency by delegating intake and follow-up tasks to Phonely. Convert more website visitors into clients, keep up with outbound engagements like renewing donations or following up on invoices, and ensure every interaction is captured accurately in your workflow.
Ensure your law firm is reachable any time, even outside business hours. Switch to Phonely for seamless after-hours response and full-time virtual receptionist services to never miss an important client call again.
Just enter your law firm’s website URL to begin. Phonely extracts essential information from your site and personalizes every client interaction based on past communications.
Just enter your law firm’s website URL to begin. Phonely rapidly assimilates essential information from your site and personalizes every client interaction based on past communications and upcoming appointments.
Monitor and optimize client interactions with Phonely’s intelligent dashboard, displaying key metrics like caller intent, urgency, and interaction history. Spend less time on administrative tasks and more on delivering exceptional legal services.
Automate important notifications and schedule follow-ups precisely to decrease missed opportunities. Integrate Phonely with your legal systems for a seamless workflow and enhanced client service.
Save time on administrative tasks. Connect Phonely with your practice management software to set the bar for advanced client care.
“Phonely has become an integral part of how we manage our clientele. It has reduced our time on the phone by 50% and our clients love the 24/7 support.”
Partner, Clarkson & Associates
Samantha Lee
Office Manager, Downtown Legal Services
Phonely can streamline client communication by handling routine inquiries, scheduling consultations, and providing clients with basic information about legal processes, thus allowing legal professionals to focus on more complex aspects of their cases.
Phonely is capable of managing appointment bookings, answering common legal queries, directing calls to appropriate departments, taking messages, and providing clients with status updates on their legal matters.
Yes, employing Phonely can be more cost-effective as it operates 24/7 without the need for breaks, salaries, or benefits associated with full-time employees, while also reducing the occurrence of human error.
Absolutely, Phonely functions around the clock, ensuring no client calls go unanswered regardless of the time, which is essential for emergency legal requests or client concerns after usual business hours.
Phonely interacts in a natural and professional manner; however, it can be configured to inform clients they are speaking with an AI system, ensuring transparency in client communications.
Law firms can expect significant improvements in client handling efficiency, reduced wait times for clients, and lowered operational costs, leading to better client satisfaction and potentially higher client retention rates.
Integration involves setting Phonely up with your firm’s database and client handling protocols, along with aligning it with your existing CRM systems for smooth interoperability.
Phonely uses state-of-the-art encryption and follows strict compliance with legal standards for data protection, ensuring all client communications and data are handled with the highest confidentiality and security.
Phonely is programmed with a knowledge base tailored to the legal field and can be continuously updated with information specific to your law firm’s specialties, ensuring accurate and contextually appropriate responses.
No, Phonely can handle multiple calls simultaneously, providing scalable solutions during peak times, which significantly reduces the chance of missed calls and leads.
Phonely includes analytics and reporting features that law firms can use to track usage, client engagement, and the effectiveness of responses, enabling continual improvement in client communication strategies.
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Copyright Phonely 2024. All rights reserved.
Copyright Phonely 2024. All rights reserved.