United Arab Emirates

Review TRA compliance requirements for AI phone agents in the UAE. Operate voice calling lawfully and without disruption using Phonely's guidelines.
Locale Guidelines
<figure class="wp-block-table"><table><tbody><tr><th colspan="2">United Arab Emirates (AE) &#8211; Toll-Free Numbers</th></tr><tr><th>Requirements for Individuals</th><th>Details</th></tr><tr><td>Name</td><td>No documentation required</td></tr><tr><td>Address</td><td>May be anywhere in the world</td></tr><tr><td>Executed Letter of Authorization</td><td>Executed Letter of Authorization*</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="2">Requirements for Businesses</th></tr><tr><th>Information Required</th><th>Details</th></tr><tr><td>Business Name</td><td>No documentation required</td></tr><tr><td>Business Address</td><td>May be anywhere in the world</td></tr><tr><td>Executed Letter of Authorization</td><td>Executed Letter of Authorization*</td></tr></tbody></table></figure> <p>*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.</p>
Requirements for Businesses
Information required
Documentation required
Acceptable Documentation
Business Name
Proof of Identity
Excerpt from the commercial register (Handelsregisterauszug)
Business Address
Must be within the locality or region
covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.
Excerpt from the commercial register
(Handelsregisterauszug) showing local address Trade license (Gewerbeanmeldung)
showing local address
Requirements for Individuals
German local numbers are not available to individuals.
Requirements for Businesses
Information required
Documentation required
Acceptable Documentation
Business Name
Proof of Identity
Excerpt from the commercial register (Handelsregisterauszug)
Business Address
Must be within Germany
Excerpt from the commercial register (Handelsregisterauszug) showing matching address
German VAT number
No documentation required
Business Registration Number
Proof of Business Registration Number
Excerpt from the commercial register (Handelsregisterauszug) showing Business Registration Number
Requirements for Individuals
Information required
Documentation required
Acceptable Documentation
Name
Proof of Identity
Government-issued IDGerman VisaPassport
Address
Must be within Germany
Government-issued ID showing German address
Date of Birth
Proof of Date of Birth
Government-issued ID showing date of birth Passport
Requirements for Businesses
Information required
Documentation required
Acceptable Documentation
Business Name
Proof of Identity
Excerpt from the commercial register (Handelsregisterauszug)
Business Address
Must be within Germany
Excerpt from the commercial register (Handelsregisterauszug) showing German addressTrade license (Gewerbeanmeldung) showing German address
Requirements for Individuals
Information required
Documentation required
Acceptable Documentation
Name
Proof of Identity
Government-issued IDGerman VisaPassport
Numbers Allocated
Proof of Allocation
Copy of the Allocation Letter (Zuteilungsbescheid) showing name of the person displayed on the Allocation Letter
Requirements for Businesses
Information required
Documentation required
Acceptable Documentation
Business Name
Proof of Identity
Excerpt from the commercial register (Handelsregisterauszug)
Numbers Allocated
Proof of Allocation
Copy of the Allocation Letter (Zuteilungsbescheid) showing name of the company displayed on the Allocation Letter
VAT Number
No documentation required
Please Note
For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice.

By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without
Learn more
"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

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