Sri Lanka - Calling Guidelines

Sri Lanka

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

<figure class="wp-block-table"><table><tbody><tr><th colspan="2">Locale Summary</th></tr><tr><td><strong>Locale name</strong></td><td>Sri Lanka</td></tr><tr><td><strong>ISO code</strong></td><td>LK</td></tr><tr><td><strong>Region</strong></td><td>Asia</td></tr></tbody></table></figure> <p><strong>Numbers Summary</strong></p> <figure class="wp-block-table"><table><tbody><tr><td><strong>Mobile Prefixes</strong></td><td>+947</td></tr><tr><td><strong>Toll-Free Prefixes</strong></td><td>+941120</td></tr></tbody></table></figure> <p><strong>Sri Lanka: Mobile Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>One of the following:<br>National ID (NIC)<br>Passport<br>Driving Licence<br>National Identity Number</td></tr><tr><td>Proof of Identity Number</td><td>Proof of Identity Number</td><td>One of the following:<br>National ID (NIC)<br>Passport</td></tr><tr><td>Address</td><td>Proof of Sri Lanka Address</td><td>One of the following:<br>Government issued ID showing Sri Lanka address<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Letter of Authorization</td><td>Letter of Authorization</td><td>Executed letter of authorization*<br>*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template, fill it out, and then upload it to the Console.</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>One of the following:<br>Business Registration</td></tr><tr><td>Business Registration Number</td><td>Proof of Registration Number</td><td>One of the following:<br>Business Registration</td></tr><tr><td>Business Address</td><td>Proof of Sri Lanka Address</td><td>One of the following:<br>Business registration showing Sri Lanka address<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Letter of Authorization</td><td>Letter of Authorization</td><td>Executed letter of authorization*<br>*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template, fill it out, and then upload it to the Console.</td></tr></tbody></table></figure> <p><strong>Sri Lanka: Toll-Free Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>One of the following:<br>National ID (NIC)<br>Passport<br>Driving Licence<br>National Identity Number</td></tr><tr><td>Proof of Identity Number</td><td>Proof of Identity Number</td><td>One of the following:<br>National ID (NIC)<br>Passport</td></tr><tr><td>Address</td><td>Proof of Sri Lanka Address</td><td>One of the following:<br>Government issued ID showing Sri Lanka address<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Letter of Authorization</td><td>Letter of Authorization</td><td>Executed letter of authorization*<br>*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template, fill it out, and then upload it to the Console.</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>One of the following:<br>Business Registration</td></tr><tr><td>Business Registration Number</td><td>Proof of Registration Number</td><td>One of the following:<br>Business Registration</td></tr><tr><td>Business Address</td><td>Proof of Address</td></tr></tbody></table></figure>

"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.

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