Philippines - Calling Guidelines

Philippines

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

<figure class="wp-block-table"><table><tbody><tr><th colspan="2">Locale Summary</th></tr><tr><td><strong>Locale name</strong></td><td>Philippines</td></tr><tr><td><strong>ISO code</strong></td><td>PH</td></tr><tr><td><strong>Region</strong></td><td>Asia</td></tr></tbody></table></figure> <p><strong>Numbers Summary</strong></p> <figure class="wp-block-table"><table><tbody><tr><td><strong>Toll-Free Prefixes</strong></td><td>631800</td></tr></tbody></table></figure> <p><strong>Philippines: Local Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>One of the following:<br>Philippines Government Issued ID Card</td></tr><tr><td>ID Number</td><td>Proof of Identity</td><td>Philippines Government Issued ID Card</td></tr><tr><td>Address</td><td>Proof of local address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.<br>One of the following:<br>Government-issued ID showing local address<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <p><strong>Requirements for Businesses</strong></p> <figure class="wp-block-table"><table><tbody><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>One of the following:<br>Certificate of registration of business name Department of Trade & Industry Philippines<br>Certificate of Registration from Securities and Exchange Commission Philippines</td></tr><tr><td>Business Address</td><td>Proof of local address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.<br>One of the following:<br>Mayor’s permit showing local address</td></tr><tr><td>Business Registration Number</td><td>Proof of Registration Number</td><td>Certificate of registration showing the business registration number</td></tr></tbody></table></figure> <p><strong>Philippines: Toll-free Numbers*</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>One of the following:<br>National ID<br>Passport</td></tr><tr><td>Address</td><td>Proof of Address</td><td>May be anywhere in the world.<br>One of the following:<br>Government-issued ID<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <p><strong>Requirements for Businesses</strong></p> <figure class="wp-block-table"><table><tbody><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>Business registration</td></tr><tr><td>Business Address</td><td>Proof of Address</td><td>May be anywhere in the world.<br>One of the following:<br>Government-issued ID<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <p><em>*Numbers are not allowed for calling card or callback services</em></p>

"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.

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