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Phone Number Regulatory Requirements Philippines

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

Locale Summary
Locale namePhilippines
ISO codePH
RegionAsia

Numbers Summary

Toll-Free Prefixes631800

Philippines: Local Numbers

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityOne of the following:
Philippines Government Issued ID Card
ID NumberProof of IdentityPhilippines Government Issued ID Card
AddressProof of local addressMust be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.
One of the following:
Government-issued ID showing local address
Utility bill
Tax notice
Rent receipt
Title deed

Requirements for Businesses

Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityOne of the following:
Certificate of registration of business name Department of Trade & Industry Philippines
Certificate of Registration from Securities and Exchange Commission Philippines
Business AddressProof of local addressMust be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.
One of the following:
Mayor’s permit showing local address
Business Registration NumberProof of Registration NumberCertificate of registration showing the business registration number

Philippines: Toll-free Numbers*

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityOne of the following:
National ID
Passport
AddressProof of AddressMay be anywhere in the world.
One of the following:
Government-issued ID
Utility bill
Tax notice
Rent receipt
Title deed

Requirements for Businesses

Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityBusiness registration
Business AddressProof of AddressMay be anywhere in the world.
One of the following:
Government-issued ID
Utility bill
Tax notice
Rent receipt
Title deed

*Numbers are not allowed for calling card or callback services

*Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.