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Phone Number Regulatory Requirements Japan

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

Locale Summary
Locale nameJapan
ISO codeJP
RegionAsia

Numbers Summary

Toll-Free Prefixes+81120, +81800
National Prefixes+8150
Local Prefixes+81**

Japan: Local Numbers*

Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Japan Regulatory Bundle ApplicationAn Application must be completed and signed by the authorized representative.
Business NameProof of IdentityCorporate registration document (issued within the last 6 months and valid at the time of upload)
Business AddressMust be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable.Proof of Address:
Corporate registration document
If different from the corporate registration document address, provide one of the following to prove the local office address:
Certificate of tax payment of the local corporate entity
Utility bill of the local office address
Note: A non-forwarding mailer will be sent to verify the Applicant’s physical address.
Business PurposeProof of Business PurposeCorporate registration document (issued within the last 6 months and valid at the time of upload)
Authorization of RepresentativeProof that representative is authorized to act on behalf of the businessProvide one of the following:
Power of attorney
Corporate registration showing name of authorized representative
Letter on the company letterhead under seal showing the person is duly authorized to execute the contract with us
Name of Authorized RepresentativeProof of identityTwo forms of valid photo identification are required to verify the authorized representative’s name, photo, date of birth, and address:
Passport
Driver’s license
Certificate of driving record
My Number Card*
“Zairyu” residency card (non-Japanese national)
Certificate of special permanent resident (non-Japanese national)
*Do not upload the back side of My Number Card
Address of Authorized RepresentativeProof of addressIf one of the authorized representative’s photo IDs (like passport) does not show an address or the address shown is not current, please submit a third verification document showing the current address, which can include:
Certificate of tax payment
Utility bill
Note: A non-forwarding mailer will be sent to verify the Authorized Representative’s physical address.
The supporting document(s) must have been issued within the last 6 months and be valid at the time of upload.

Japan: National, Toll-Free Numbers

Requirements for Individuals
Japan National and Toll-Free numbers are not available to individuals.
Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Japan Regulatory Bundle Application & **TNUP (Telecommunications Numbering Use Plan), if applicableAn Application must be completed and signed by the authorized representative.Resellers should append a copy of their TNUP to the scan of their completed Application for the “Reseller Bundle”. See Notice to Resellers (November 2022)]
Business NameProof of IdentityCorporate registration document (issued within the last 6 months and valid at the time of upload)
Business AddressMust be in Japan, except for the “Reseller Bundle”. A PO Box is not acceptable.Proof of Address:
Corporate registration document
If different from the corporate registration document address, provide one of the following to prove the local office address:
Certificate of tax payment
Utility bill
Note: A non-forwarding mailer will be sent to verify the Applicant’s physical address.
The supporting document(s) must have been issued within the last 6 months and be valid at the time of upload.
Business PurposeProof of Business PurposeCorporate registration document (issued within the last 6 months and valid at the time of upload)
Authorization of RepresentativeProof that representative is authorized to act on behalf of the businessProvide one of the following:
Power of attorney
Corporate registration showing name of authorized representative
Letter on the company letterhead under seal showing the person is duly authorized to execute the contract with us
Name of Authorized RepresentativeProof of identityTwo forms of valid photo identification are required to verify the authorized representative’s name, photo, date of birth, and address:
Passport
Driver’s license
Certificate of driving record
My Number Card*
“Zairyu” residency card (non-Japanese national)
Certificate of special permanent resident (non-Japanese national)
*Do not upload the back side of My Number Card
Address of Authorized RepresentativeProof of addressIf one of the authorized representative’s photo IDs (like passport) does not show an address or the address shown is not current, please submit a third verification document showing the current address, which can include:
Certificate of tax payment
Utility bill
Note: A non-forwarding mailer will be sent to verify the Authorized Representative’s physical address.
The supporting document(s) must have been issued within the last 6 months and be valid at the time of upload.

*Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.