Indonesia - Calling Guidelines

Indonesia

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

<figure class="wp-block-table"><table><tbody><tr><th colspan="2">Locale Summary</th></tr><tr><td><strong>Locale name</strong></td><td>Indonesia</td></tr><tr><td><strong>ISO code</strong></td><td>ID</td></tr><tr><td><strong>Region</strong></td><td>Asia</td></tr></tbody></table></figure> <p><strong>Indonesia: Local Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Identity Number</td><td>Proof of Identity Number as shown on the Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Mother’s name or name of family register</td><td>No documentation required</td><td>N/A</td></tr><tr><td>Place and Date of Birth</td><td>Proof of place and date of birth</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Nationality</td><td>Proof of Nationality</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.</td><td>Government-issued ID<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Business Name</td><td>Business Registration</td></tr><tr><td>Business Address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.</td><td>Business registration<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr></tbody></table></figure> <p><strong>Indonesia: Mobile Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Identity Number</td><td>Proof of Identity Number as shown on the Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Mother’s name or name of family register</td><td>No documentation required</td><td>N/A</td></tr><tr><td>Place and Date of Birth</td><td>Proof of place and date of birth</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Nationality</td><td>Proof of Nationality</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Address</td><td>May be anywhere in the world</td><td>Government-issued ID<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Business Name</td><td>Business Registration</td></tr><tr><td>Business Address</td><td>May be anywhere in the world</td><td>Business registration<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr></tbody></table></figure> <p><strong>Indonesia: Toll-Free Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Identity Number</td><td>Proof of Identity Number as shown on the Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Mother’s name or name of family register</td><td>No documentation required</td><td>N/A</td></tr><tr><td>Place and Date of Birth</td><td>Proof of place and date of birth</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Nationality</td><td>Proof of Nationality</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr><tr><td>Address</td><td>May be anywhere in the world</td><td>Government-issued ID<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Business Name</td><td>Business Registration</td></tr><tr><td>Business Address</td><td>May be anywhere in the world</td><td>Business registration<br>Utility bill<br>Tax notice<br>Rent receipt<br>Title deed</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>National ID for Indonesian citizens<br>Passport for non-Indonesians<br>Residence Permit (KITAP/KITAS) for non-Indonesians</td></tr></tbody></table></figure>

"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.

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