Hong Kong - Calling Guidelines

Hong Kong

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

<figure class="wp-block-table"><table><tbody><tr><th colspan="2">Locale Summary</th></tr><tr><td><strong>Locale name</strong></td><td>Hong Kong</td></tr><tr><td><strong>ISO code</strong></td><td>HK</td></tr><tr><td><strong>Region</strong></td><td>Asia</td></tr></tbody></table></figure> <p><strong>Numbers Summary</strong></p> <figure class="wp-block-table"><table><tbody><tr><th>Number Type</th><th>Prefix</th></tr><tr><td>Mobile</td><td>+8526</td></tr><tr><td>Toll-Free</td><td>+852800</td></tr><tr><td>National</td><td>+85230, +85258</td></tr></tbody></table></figure> <p><strong>Hong Kong: Mobile, National, Toll-Free Numbers</strong></p> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>Passport</td></tr><tr><td>Address</td><td>Proof of Address (must show name to demonstrate addressee is individual)</td><td>Correspondence with government departments (no more than 3 months old):<br>Tax return<br>Student loan statement<br>Voter registration<br>Correspondence with banks or financial institutions (no more than 3 months old):<br>Bank statement<br>Credit card account statement<br>Correspondence with public utilities (no more than 3 months old):<br>Electricity bill<br>Water bill<br>Gas bill<br>Correspondence with operators of public telecommunications services:<br>Mobile telecommunications service bill<br>Fixed telephone service bill<br>Internet access service bill<br>Pay TV service bill</td></tr><tr><td>Passport Number</td><td>Proof of Passport Number</td><td>Passport</td></tr></tbody></table></figure> <figure class="wp-block-table"><table><tbody><tr><th colspan="3">Requirements for Businesses</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>Business Registration Certificate</td></tr><tr><td>Business Address</td><td>Proof of Address (must show name to demonstrate addressee is business)</td><td>Correspondence with government departments (no more than 3 months old):<br>Business Registration Certificate<br>Correspondence with banks or financial institutions (no more than 3 months old):<br>Bank statement<br>Credit card account statement<br>Correspondence with public utilities (no more than 3 months old):<br>Electricity bill<br>Water bill<br>Gas bill<br>Correspondence with operators of public telecommunications services:<br>Mobile telecommunications service bill<br>Fixed telephone service bill<br>Internet access service bill<br>Pay TV service bill</td></tr><tr><td>Business Registration Number</td><td>Proof of Business Registration Number</td><td>Business registration</td></tr></tbody></table></figure>

"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.

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