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Phone Number Regulatory Requirements Germany

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

Locale Summary
Locale nameGermany
ISO codeDE
RegionEurope

Numbers Summary

Number TypePrefix
Mobile+49157, +49158
Toll-Free+49800
National+4932

Germany: Local Numbers

Requirements for Individuals
German local numbers are not available to individuals.
Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register (Handelsregisterauszug)
Business AddressMust be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.Excerpt from the commercial register (Handelsregisterauszug) showing local address
Trade license (Gewerbeanmeldung) showing local address

Germany: Mobile Numbers

Requirements for Individuals
German mobile numbers are not available to individuals.
Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register (Handelsregisterauszug)
Business AddressMust be within GermanyExcerpt from the commercial register (Handelsregisterauszug) showing matching address
German VAT numberNo documentation required
Business Registration NumberProof of Business Registration NumberExcerpt from the commercial register (Handelsregisterauszug) showing Business Registration Number

Germany: National Numbers

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityGovernment-issued ID
German Visa
Passport
AddressMust be within Germany.Government-issued ID showing German address
Date of BirthProof of Date of BirthGovernment-issued ID showing date of birth
Passport
Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register (Handelsregisterauszug)
Business AddressMust be within Germany.Excerpt from the commercial register (Handelsregisterauszug) showing German address
Trade license (Gewerbeanmeldung) showing German address

Germany: Toll-Free Numbers

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityGovernment-issued ID
German Visa
Passport
Numbers AllocatedProof of AllocationCopy of the Allocation Letter (Zuteilungsbescheid) showing name of the person displayed on the Allocation Letter

German toll-free numbers are allocated directly by the national regulator (BNetzA) to individuals and businesses upon application. You will need to apply for a toll-free number from BNetzA; once received we can activate it for you. The procedure for the application and activation of a toll-free number can be found here. Please note that you will need an address in Germany to apply for a toll-free number. In order to activate the number on our network, you will need to provide us the above information.

Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register (Handelsregisterauszug)
Numbers AllocatedProof of AllocationCopy of the Allocation Letter (Zuteilungsbescheid) showing name of the company displayed on the Allocation Letter
VAT NumberNo documentation required

German toll-free numbers are allocated directly by the national regulator (BNetzA) to individuals and businesses upon application. You will need to apply for a toll-free number from BNetzA; once received we can activate it for you. The procedure for the application and activation of a toll-free number can be found here. Please note that you will need an address in Germany to apply for a toll-free number. In order to activate the number on our network, you will need to provide us the above information.

*Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.