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Phone Number Regulatory Requirements Brazil

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

Locale Summary
Locale nameBrazil
ISO codeBR
RegionSouth America
Numbers Summary
Mobile Prefixes+55679, +55479, +55349, +55249, +55619, +55219, +55199, +55229, +55319, +55439, +55119, +5512, +55329, +55819
Toll-Free Prefixes+55800

Brazil: Local Numbers

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityGovernment-issued ID, Visa, Passport
AddressA PO Box is not acceptable.Proof of Brazilian Address: Government-issued ID showing Brazilian address Utility bill Tax notice Rent receipt Title deed

Requirements for Businesses

Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register
Business AddressA PO Box is not acceptable.Proof of Brazilian Address: Excerpt from the commercial register showing Brazilian address Utility bill Tax notice Rent receipt Title deed

Brazil: Mobile and National Numbers

Requirements for Individuals
Information requiredDocumentation requiredAcceptable Documentation
NameProof of IdentityGovernment-issued ID, Visa, Passport
AddressMust be within BrazilProof of Brazilian Address: Government-issued ID showing Brazilian address Utility bill Tax notice Rent receipt Title deed

Requirements for Businesses

Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityExcerpt from the commercial register
Business AddressMust be within BrazilProof of Brazilian Address: Excerpt from the commercial register showing Brazilian address Utility bill Tax notice Rent receipt Title deed

Brazil: Toll-Free Numbers

Brazil Toll-Free numbers are not available to individuals.

Requirements for Businesses
Information requiredDocumentation requiredAcceptable Documentation
Business NameProof of IdentityThe Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”) Excerpt from the commercial register
Business AddressMust be within BrazilProof of Brazilian Address: The Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”) Excerpt from the commercial register showing Brazilian address Utility bill Tax notice Title deed or lease agreement
Number of The Brazilian National Registry of Legal Entities “CNPJ”Proof of “CNPJ” numberThe Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”)
Name of Authorized RepresentativeProof of identityGovernment-issued ID (such as passport or driver’s license)
Authorization of RepresentativeProof that representative is authorized to act on behalf of the businessCertified copy of Articles of Incorporation or By-laws registered by the competent commercial register designating the individual as an authorized representative Power of attorney Certified copy of a Corporate registration registered by the competent commercial register designating the individual as an authorized representative

Anatel, Brazil’s telecommunications regulator, mandates that each CNPJ can be connected to a maximum of five Brazil Toll-Free numbers, a measure designed to prevent fraud and ensure fair usage.

*Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.