Austria - Calling Guidelines

Austria

Welcome to Phonely’s detailed guide on phone number regulations for your country. To ensure uninterrupted AI receptionist services, it’s crucial to comply with local regulations. Our comprehensive guide provides all the necessary information you need to stay compliant with country-specific phone number requirements. For further details and updates, explore our resources or contact us directly.

<figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th colspan="2">Locale Summary</th></tr><tr><td><strong>Locale name</strong></td><td>Austria</td></tr><tr><td><strong>ISO code</strong></td><td>AT</td></tr><tr><td><strong>Region</strong></td><td>Europe</td></tr></tbody></table></figure> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th colspan="2">Numbers Summary</th></tr><tr><td><strong>Mobile Prefixes</strong></td><td>+436</td></tr><tr><td><strong>Toll-Free Prefixes</strong></td><td>+43800</td></tr><tr><td><strong>National Prefixes</strong></td><td>+43720</td></tr></tbody></table></figure> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr><tr><td>Address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.</td><td>Government-issued ID showing matching address, Utility bill, Tax notice, Rent receipt, Title deed</td></tr><tr><td>Academic Degree</td><td>Optional: EU or EEA countries only</td><td>No documentation required</td></tr><tr><td>Date of Birth</td><td></td><td>No documentation required</td></tr></tbody></table></figure> <p><strong>Requirements for Businesses</strong></p> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>Excerpt from company book or registration</td></tr><tr><td>Business Address</td><td>Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.</td><td>Excerpt from company book or registration showing matching address, Utility bill, Tax notice, Rent receipt, Title deed</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr></tbody></table></figure> <p><strong>Austria: Mobile, National Numbers</strong></p> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr><tr><td>Address</td><td>Must be within Austria</td><td>Government-issued ID showing Austrian address, Utility bill, Tax notice, Rent receipt, Title deed</td></tr><tr><td>Academic Degree</td><td>Optional: EU or EEA countries only</td><td>No documentation required</td></tr><tr><td>Date of Birth</td><td></td><td>No documentation required</td></tr></tbody></table></figure> <p><strong>Requirements for Businesses</strong></p> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>Excerpt from company book or registration</td></tr><tr><td>Business Address</td><td>Must be within Austria</td><td>Excerpt from company book or registration showing Austrian address, Utility bill, Tax notice, Rent receipt, Title deed</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr></tbody></table></figure> <p><strong>Austria: Toll-Free Numbers</strong></p> <figure class="wp-block-table"><table class="has-fixed-layout"><tbody><tr><th colspan="3">Requirements for Individuals</th></tr><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Name</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr><tr><td>Address</td><td>Must be within Austria</td><td>No documentation required</td></tr></tbody></table></figure> <p><strong>Requirements for Businesses</strong></p> <figure class="wp-block-table"><table><tbody><tr><th>Information required</th><th>Documentation required</th><th>Acceptable Documentation</th></tr><tr><td>Business Name</td><td>Proof of Identity</td><td>Excerpt from company book or registration</td></tr><tr><td>Business Address</td><td>Must be within Austria</td><td>No documentation required</td></tr><tr><td>Name of Authorized Representative</td><td>Proof of Identity</td><td>Government-issued ID, Passport, Bank confirmation of identity</td></tr></tbody></table></figure>

"Although documentation is not required at this time, to avoid urgent escalation we advise verifying the accuracy of any supplied information, such as collecting or checking documentary proof of the information provided. Additional information may be required in the future."

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Phonely’s platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Phonely and its customers, and do not constitute legal advice. By posting these guidelines, Phonely makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.

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